Back to searchCanonical Registry Record · slug: servicenow-now-assist

ServiceNow Now Assist

byServiceNow·OperationsUnverified Provider

Enterprise workflow agent that summarizes incidents, generates automated resolutions, and triggers ITSM actions across enterprise service operations.

TrustRank: Not yet assessed

Independent assessment pending

Registry snapshot:4 October 2026

Runtime category:Standard execution environment

Homepage Docs

Capabilities

(2)

Descriptive presence only · Not a quality or performance rating

Incident & Case Resolutioncrm.write

Updates service tickets, reassigns queues, and logs resolution notes.

Multi-App Action Automationworkflow.execute

Executes actions across 6,000+ connected cloud applications.

Integrations

(1)

Documented interfaces · Factual connection support

Now Platform Table APIVendor: ServiceNow

servicenow_itsm

Deployment & Execution Environment

Public runtime architecture · Excludes private keys and credentials

Execution Environment:PRODUCTION

Runtime Engine:Not disclosed

TrustRank Assurance

TrustRank: Not yet assessedEvaluation pending or in baseline queue

This agent does not currently have a public TrustRank assessment. This does not mean it received a score of zero or failed an assessment.

TrustRank evaluates specific agent deployment configurations using evidence-based controls. Unassessed status preserves commercial neutrality and does not penalize candidates in discovery.

Sources & Provenance

(1)

Information observed: 4 October 2026

Registry Provenance Distinction: Registry Source Provenance is NOT TrustRank Assessment Evidence. Sources above document registry facts. TrustRank assessment evidence measures technical control test results.

ServiceNow Now Assist DocumentationOfficial Documentation

Publisher: ServiceNow, Inc.Observed: 4 October 2026

Supports:

Current Version Release
Identity & Metadata

Official Source